Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
May. 31, 2026
Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
May. 31, 2026
A relook at Zim SME’s profit orientation
They travel long distances to buy goods, spend countless hours trading, and proudly count daily cash collections at the end of the day.
By Tabani Moyo and Farai Chigora
May. 17, 2026
A relook at Zim SME’s profit orientation
They travel long distances to buy goods, spend countless hours trading, and proudly count daily cash collections at the end of the day.
By Tabani Moyo and Farai Chigora
May. 17, 2026
Business culture and the Zim SMEs
From bustling informal markets in Mbare to emerging tech startups in Harare’s central business district, entrepreneurs are demonstrating resilience and ingenuity amid economic headwinds
By Farai Chigora and Tabani Moyo
May. 3, 2026
Business culture and the Zim SMEs
From bustling informal markets in Mbare to emerging tech startups in Harare’s central business district, entrepreneurs are demonstrating resilience and ingenuity amid economic headwinds
By Farai Chigora and Tabani Moyo
May. 3, 2026
Localisation agenda for Zimbabwe’s SMEs
For Zimbabwe, these disruptions are not abstract headlines; they translate into rising costs, delayed imports, and unstable access to key production inputs.
By Farai Chigora and Tabani Moyo
Apr. 19, 2026
Localisation agenda for Zimbabwe’s SMEs
For Zimbabwe, these disruptions are not abstract headlines; they translate into rising costs, delayed imports, and unstable access to key production inputs.
By Farai Chigora and Tabani Moyo
Apr. 19, 2026
Formalisation must not become exclusion
ZIMBABWE’S latest push to formalise the informal economy arrives at a moment when the country can no longer afford policy slogans that sound progressive but fail the test of lived reality.
By Lawrence Makamanzi
Apr. 13, 2026
