Zimbabwean entrepreneur and marketer has come up with an online application to help people to better access service providers in the country.
Simbarashe Muteedzi (42), a marketing tech innovator developed this platform, Simba Tasker, that features an interactive platform that makes life easier for customers to connect easily with genuine mechanics, plumbers, tilers and a wide range of informal and professional service providers in a fast, reliable and low-data friendly.
“When I started building Simba Tasker, I wanted a simple idea to solve a very real problem: Zimbabweans should be able to find trustworthy, local service providers quickly — whether they live in Harare, Bulawayo, a remote village, or halfway around the world in the diaspora,” the Australia- based app developer said.
“Simba Tasker is built for real conditions in Zimbabwe. Our platform gives service seekers five straightforward ways to reach providers on the web.”
Muteedzi said his application uses live Google maps to enable the customer to see exact provider locations for direct visits and provides direct calls to reach providers by phone even when a customer has no data.
In addition, the application has WhatsApp to send quick messages and photos, an In-app Messaging to keep enquiries in one place and a post a task to announce a job and get the fastest matches.
“We focused on minimising friction — quick sign-up (including Google/Apple ID where available), and minimal required fields so users can start using the service immediately. Providers are mapped and visible — which reduces middlemen (‘runners’), guesswork and lost time,” the young entrepreneur said.
The Simba Tasker all-in-one platform, can for example, streamline people who can provide plumbing service, schedule service calls, manage work orders, and ensure quality every time.
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It can help plumbers respond faster, cut costs, and deliver outstanding service that keeps clients coming back.
“I first sketched the idea in 2018 and began work in 2019, but like many of us, the pandemic delayed this work,” Muteedzi said.
“In 2023, we restarted in earnest and the app went live on Google Play and the App Store in early 2025.”
He said mapping of providers began at the end of March 2025 while user onboarding to service seekers opened in mid-August.
“As a marketer turned tech entrepreneur — with years in real estate and a logistics business (Mutenden International) — finishing the app was a mix of relief, pride and responsibility: relief that an idea had become real; pride that it helps ordinary people; responsibility to scale it sensibly and inclusively,” Muteedzi said.
“Our initial campaign focused on Harare and Bulawayo and the mapping phase went very well. We are now approaching 5 000 service seekers across iOS and Android, and we are already receiving confirmations that jobs are being completed — we’ll be sharing video proof of completed jobs next week.”
The young marketer and entrepreneur dreams big.
“Our targets are ambitious, but grounded. We aim to exceed 10 000 service seekers by the end of the year, and scale to 100 000 service seekers and 10 000 providers in the first quarter of next year. We are a registered entity and licensed by Potraz [Postal and Telecommunications Regulatory Authority of Zimbabwe],” he said.
He said the Simba Tasker saves time and money for customers with less guessing, fewer no-shows and faster resolution of home and business needs.
For providers, it gives them direct access to paying customers, fewer intermediaries, improved visibility and income stability.
“Importantly, our low-data features mean the platform works for users who run out of data or live in areas with flaky connectivity — making it genuinely inclusive,” Muteedzi said.
The young entrepreneur also hopes to improve access to primary markets in urban centres for quick density and early matches.
The application has high potential to assist diasporans sending work home in peri-urban and rural settings with better digital visibility.
“Key product improvements we are prioritising include deeper provider verification and rating, smoother payments, telco partnerships to reduce data cost (zero-rating or USSD fallbacks), training for informal providers, and richer tools for corporates,” Muteedzi said.
“Operationally, we will expand onboarding teams into provinces and form strategic partnerships with churches, community groups and local leaders to ensure trust and uptake.”
The country is promoting inclusive and sustainable digital transformation on the back of innovations and strategies aimed at enhancing digital transformation across various sectors.
Its e-commerce, e-transactions and the e-commerce bill are expected to foster secure, efficient digital transactions, promoting consumer confidence and ease of doing business.
“The future of service provision in Zimbabwe is digital, but only if it is inclusive. Simba Tasker’s mission is to ensure no one is left behind. We want providers in remote areas to get work, customers to get trustworthy help and communities to retain money locally,” Muteedzi said.
“As someone in the diaspora, I’m proud to play a part in this shift and to support national goals like Vision 2030 by expanding digital access and economic opportunity.
“We invite Zimbabweans — customers, providers, churches, civic groups, businesses, legislators and relevant ministries — to join us.
“If you are a provider, register and be found. If you’re a customer, try the app and tell your neighbours. If you lead a community institution or a corporate, partner with us so we can map more providers and create real, local economic impact.”
Muteedzi, founder and CEO of Simba Tasker, graduated with an International Marketing degree at Chinhoyi University of Technology.
He later worked in real estate (2008–2016) before relocating to Australia, where he has lived in Queensland for nine years.
He also operates Mutenden International, a trucking business he started in 2020.
The marketing tech entrepreneur is married to a pharmacist and the couple has two boys, aged six and 11.
Together with diaspora partners, Muteedzi now leads Simba Tasker as one of Zimbabwe’s promising homegrown ventures.
