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Mobile operators suspend data bundles promotions


SUBSCRIBERS are set to lose following a directive by the Postal Telecommunications Regulatory Authority of Zimbabwe (Potraz) to suspend data bundles promotions by mobile operators.


The directive by Potraz would alienate the regulator as the promotions have been embraced by subscribers as relief in the tough operating environment.

In a statement yesterday, NetOne Cellular said that the bundles reappear and data bundles reloaded have been suspended from 6pm on August 4 until further notice.

“You can still enjoy the most, with the One that gives you the lowest tariffs and fastest 4G browsing all around the country. Any inconveniences are sincerely regretted,” the company said in a statement.

NetOne acting CEO Brian Mutandiro said the company was complying with the directive and any further questions should be directed to Potraz.

“It’s a directive given by Potraz, its Potraz who can respond as to why they have issued that directive as NetOne we don’t have a problem but to comply with the directive,” Mutandiro said.

Econet on Sunday released a statement on the suspension of promotions which they said have not been approved to go beyond July 31 2016. The promotions that were suspended for Econet include 7x promotion and double data.

Econet executive assistant to the group chief executive officer Lovemore Nyatsine said: “The company is engaging with the regulator on the way forward and will update customers if and where there are material developments to report.”

Telecel Zimbabwe sent sms to customers informing them about the suspension of data bundles promotions.

“Dear customer due to a regulatory directive, we have stopped mega bonus and other promotions, until further notice. Apologies for the inconvenience caused,” Telecel said.

Telecommunications companies have been leveraging on data as subscribers have moved from voice calls.

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