SECURICO managing director, Divine Ndhlukula has been named the winner in the individual category of the 2012 National Annual Quality Awards (Naqa) held recently.
Report by Business Reporter
This is in recognition of her commitment to the promotion of standardisation and improvement of quality standards in Zimbabwe.
Ndhlukula initially made an impact in 2005 when Securico became the first manned security organisation to attain certification to the ISO 9001 Quality Management System Standard.
Up till then, security organisations were regarded as unprofessional, poorly managed, staffed with uneducated people and morale among security guards was very low due to the stigma and poor work conditions.
In conferring her with this award, the Naqa adjudicating committee noted that Ndhlukula made immense contributions to National Standards and Quality Assurance through the certification of Securico that proved that security organisations could be professionally run.
She was also recognised for influencing other players in the security sector to implement national standards and quality assurance programmes.
The certification of the company is credited with the rapid growth of Securico. Under her leadership, the company was awarded 12 national and international business awards.
The biggest award where certification to the ISO 9001 QMS Standard was showcased was when Securico won the grand prize at the Africa Awards for Entrepreneurship held in Kenya last December that had attracted 3 300 companies from across Africa.
Ndhlukula has been featured in a number of influential business magazines in the world including Time, Economist, and Forbes magazines.
The Naqa were organised by the Standards Association of Zimbabwe under the ambit of the Sadc Standardization, Quality Assurance, Accreditation and Metrology (SQAM) programme.
As a national winner Ndhlukula automatically enters the Sadc Annual Quality Awards.