Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
May. 31, 2026
Kuva launches platform to transform diaspora remittances
Kuva Project Consultant Nqobani Moyo said the platform was designed to solve practical remittance challenges rather than simply introduce new technology.
By Staff Reporter
May. 3, 2026
InnBucks plans pipeline of products following near tripling of profit
INNBUCKS MicroBank Limited (InnBucks) has planned a pipeline of other products and services to be rolled out as its profit after tax nearly tripled to ZiG74,55 million in its financial year
By Ruth Maseko
Sep. 30, 2025
Innbucks takes knock on profit after tax in HY25
InnBucks core capital position closed the period under review at ZiG248,04 million, blowing past the regulatory minimum of ZiG111,14 million.
By Ashton Ndakusiya
Mar. 4, 2025
InnBucks forges ahead with customer-centric initiatives
She acknowledged the operational challenges impacting the company’s performance, such as inflation, changing consumer spending habits and the drought influenced by El Niño.
By Blessed Ndlovu
Jan. 13, 2025
InnBucks starts offering free remittance services
InnBucks last year reduced the fee to send amounts of money over US$5 from 5% to 3%. Sending US$5 or less became only 1%.
By Staff Reporter
Jun. 16, 2024
InnBucks, beyond what meets the eye
My first interaction with Innbucks was at a Simbisa outlet back in 2021, and just like any new product on the market, it was under some promotion of some sort.
By Rufaro Hozheri
Apr. 26, 2024
InnBucks pours US$5 million into operations
InnBucks has determined the functional currency as the United States dollar.
By Tatira Zwinoira
Apr. 14, 2024
Dissecting InnBucks’ commercial paper
This has been mainly due to the inflationary environment and the uncertainty around the currency issue.
By Rufaro Hozheri
Feb. 2, 2024
