TelOne launches 201-Seat Omni Contact Centre to enhance customer engagement
The Omni Contact Centre integrates various communication channels, including voice calls, email, live chat, social media, and AI-driven self-service options, alongside analytics tools.
By Blessed Ndlovu
Dec. 13, 2025
Stanbic wins another prestigious award
The Banker magazine is widely considered as an “authoritative source of global financial analysis and data-driven intelligence.”
By Mthandazo Nyoni
Dec. 13, 2023
Public speaking: Mastering your personal power
Your posture means a lot. It’s either you are saying, “I am afraid” or “I am here! It’s me and I rock!” So learn postures that exude self-confidence.
By Jonah Nyoni
Apr. 1, 2023
Winter School leverages on customer experiences
Speaking ahead of the sixth edition of the Customer Experience Winter School to be held next month at the Caribbean Bay in Kariba, under the theme Next generation customer service, Konje said Zimbabwe needs to continue grooming its work force in order to match global standards.
By The Standard
Apr. 17, 2022
Winter School leverages on customer experiences
Speaking ahead of the sixth edition of the Customer Experience Winter School to be held next month at the Caribbean Bay in Kariba, under the theme Next generation customer service, Konje said Zimbabwe needs to continue grooming its work force in order to match global standards.
By The Standard
Apr. 17, 2022
