THE Zimbabwe Revenue Authority (Zimra) says tax clearance certificates (ITF 263s) will only be issued to compliant taxpayers starting January 1, 2024, through the new Revenue Management System (TaRMS).
The taxman introduced TaRMS last month to replace the current system, SAP TRM, that was beset by technical glitches.
The certificate is issued by the Zimra Commissioner-General to a person liable to pay tax, provided that the taxpayer’s tax position is satisfactory.
“In order for clients to access their tax clearance certificates, taxpayers already in the Zimra master database should have claimed the taxpayer identity number(TIN) and register in TaRMS through the self-service portal,” Zimra said in a statement.
The tax authority urged taxpayers who have never been issued with a business partner (BP) number to register in TaRMS to access their tax clearance certificates.
Zimra said all taxpayers were required to be up to date with their tax obligations.
Zimra domestic taxes commissioner Misheck Govha added: “The on-boarding to the TaRMS platform by taxpayers who had BP numbers prior to October 12, 2023 is currently in progress, and should be completed by November 15, 2023 to allow smooth migration of transaction data from the current system to TaRMS.”
Taxpayers were urged to use the E-Taxes and E-Services platforms to submit their returns up to November 27, after which these two platforms will be shut down to allow migration to TaRMS.
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“All facilities will be offered in TaRMS from December 1, 2023,” Govha said.
“Should any taxpayer face registration or ITF 263 challenges, citizens are advised to visit their nearest Zimra office or get in touch with the Zimra contact centre.”
The new TaRMS system will mean that transaction data from the old systems will be migrated at the end of this month and the old systems will be shut down for all transactions.
The submission of tax returns and refund claims will only be done through TaRMS via the self-service portal.