Police have urged players in the communication industry and the corporate sector to provide toll-free telephone lines to facilitate quick responses to criminal reports.

Addressing delegates at a belated Criminal Investigation Department (CID)’s end-of-year party in Harare on Saturday, Officer Commanding CID Senior Assistant Commissioner Simon Nyathi said the toll-free lines would be manned 24/7 by police detectives.

“I challenge service providers in the communication industry, the entire corporate world included, to consider installing toll-free lines, which the detectives would man 24 hours a day for immediate response in ensuring total peace, stability and progress,” said Nyathi.

He added: “The most effective and efficient method of thwarting the ever-emerging sophisticated criminal syndicates is by way of conveying information of a criminal nature to the relevant authorities, accurately and timeously.”

He said as the CID they were in the process of installing suggestion boxes in a bid to enhance the flow of information between the public and law enforcement agencies.

“We are, however, contemplating to install CID suggestion boxes at strategic positions in a bid to enhance the current flow of information. Nothing short of installing these suggestion boxes in all CID districts would minimise delays in the flow of information that needs immediate attention by the detectives,” he said.

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Nyathi said the police would continue to apply minimum force to extract information whenever they faced resistance from suspects.

“We will continue to use the acquired knowledge within the confines of the law such as the use, if appropriate, of minimum force that matches the resistance that we get from the criminal.

“With the use of the CID training wing at the Police Staff College, we will continue to address identified performance deficiencies for we are quite aware that failure to comprehend facts negates the securing of convictions, particularly on the part of newly recruited detectives,” said Nyathi.