Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
May. 31, 2026
A relook at Zim SME’s profit orientation
They travel long distances to buy goods, spend countless hours trading, and proudly count daily cash collections at the end of the day.
By Tabani Moyo and Farai Chigora
May. 17, 2026
Business culture and the Zim SMEs
From bustling informal markets in Mbare to emerging tech startups in Harare’s central business district, entrepreneurs are demonstrating resilience and ingenuity amid economic headwinds
By Farai Chigora and Tabani Moyo
May. 3, 2026
Localisation agenda for Zimbabwe’s SMEs
For Zimbabwe, these disruptions are not abstract headlines; they translate into rising costs, delayed imports, and unstable access to key production inputs.
By Farai Chigora and Tabani Moyo
Apr. 19, 2026
Formalisation must not become exclusion
ZIMBABWE’S latest push to formalise the informal economy arrives at a moment when the country can no longer afford policy slogans that sound progressive but fail the test of lived reality.
By Lawrence Makamanzi
Apr. 13, 2026
Integrated distribution SMEs in the digital era
SMEs need to integrate their distribution channels using affordable ERP (enterprise resource planning) tools, such as fintech apps that synchronise inventory across platforms.
By Farai Chigora and Tabani Moyo
Apr. 12, 2026
Afreximbank’s US$11bn bet on South Africa signals a new trade order
Climate shocks are no longer future risks; they’re here with us.
By Mzwandile Masina
Apr. 10, 2026
Women SMEs told: Team up, grow bigger
WOMEN-LED SMEs have been urged to unite, pool resources and scale their businesses, as experts stress that collaboration is stronger than competition.
By Concilia Mupezeni
Mar. 30, 2026
Business Opinion: How Zim SMEs can make or break narratives through in-depth understanding of audiences
If a product is cheaper or more accessible through an informal trader or a social media reseller, customers will switch without hesitation.
By Farai Chigora and Tabani Moyo
Mar. 8, 2026
Premium
New stock exchange topples ZSE in dramatic market coup
Local News
By Blessed Ndlovu and Freeman Makopa
May. 29, 2026




