Security firm gets ISO certification

Day Night Security Services attained IS0 9001 of 2015 certification

Local security services provider Day Night Security Services have scored yet another business high after they attained IS0 9001 of 2015 certification from the Standards Association of Zimbabwe (SAZ).

The company, which was founded in 1987 has continued to demonstrate professionalism and commitment to excellence and the company’s managing director Gospel Mudonhi said they were humbled by the ISO certification. 

“I am proud that we have consistently espoused the highest levels of professionalism over the years, sometimes going out of our way to ensure that we don’t leave anything to chance where quality service and professional service delivery is concerned,” he said.

“The primary goal was to deliver the best service possible and hoping that along the way we will win the hearts and trust of the valued clients across Zimbabwe and beyond.

“Not in our wildest of dreams did we ever thought a day would come where the company would receive excellence accolades and honours like the ISO 9001 of 2015 certification that we are getting today courtesy of the Standards Association of Zimbabwe.”

Mudonhi, who was joined by the board chairman Ignatius Mabheni and management team in receiving the ISO certification at a recent celebration event, thanked stakeholders for their support.

“These honours are indeed cherry on top for us and we thank God, our stakeholders, our team at Day Night Security Services and indeed our clients and stakeholders for helping us achieve this feat,” he said.

“Our services range from guarding services, Cash in Transit (CIT) services, VIP escorts, private investigations, undercover operations, security audits, internal security training, razor wire installations, armed guards, alarm installations, industrial and residential security to name a few and in all that we ensure quality service delivery and the best customer experience possible.

“Every job is a signature effort for us and it is encouraging that our track record has led to the toast of excellence that we are marking today.

“This achievement works, both as testimony to excellence yet serving as a reminder and challenge for us to continue providing the best service possible.” 

Mudonhi also intimated on the arduous journey the company had to endure until they achieved ISO certification. 

“It is one thing starting a business and another enduring the highs and lows of the journey until you achieve the desired corporate goal,” he said.

“I strongly believe that we have become a market leader in our sector and we will continue raising the bar until the entire industry awakens to our class and tact.

“Our quality policy statement remains an integral compass to our corporate aspirations in the security services sector and we are determined to be the national criterion in offering absolute serenity whilst one is away from their valuables through implementation of the recently attained ISO 9001 of 2015 certification.”

Guest of honour at the celebrations,  ZB Holdings CEO Shepherd Fungura commended Day Night Security Services for the professionalism and encouraged them to continue on that path.

“Being a corporate executive myself, I know the challenge that comes with managing an entity until it meets the set standards of the sector hence my high regard for Day Night Security services and all that they have achieved to date,” Fungura said.

“Having the Standards Association of Zimbabwe (SAZ) bestowing the ISO 9001 of 2015 certification on Day Night Security Services attests to their pedigree as a reputable security services player and it is my wish that this security giant continues on that path as it conquers the region and beyond.”

Day Night Security Services business development manager Nicola Samantha Choga said they are committed to excellence through putting in place the right systems towards their goals.

“In pursuit of excellence, we are devoted to human resource development, continual improvement of the quality management system, satisfying requirements of relevant interested parties, keeping pace with the dynamic environment, formulating and reviewing objectives, conversing our quality policy to relevant interested parties, ensuring understanding and application of this policy in the organisation and reviewing the policy for continuing suitability,” she said.

“Yes, we have seen results coming but we won’t sit on our laurels. Every little success and every little achievement have consistently served as a reminder to the amazing opportunities that await us should we stay focused and committed to excellence and productivity.

“We are, therefore, humbled by the honour that the national standards board is bestowing on us today.

“We take this as an affirmation of our quest for excellence yet a great challenge and reminder of the great work that awaits us as we seek to become the undisputable market leader in the security services industry.”

Day Night Security Services boasts 36 years in the sector and this has helped them tailor-make services and help clients save time and money in pursuit of their core business.

The security company has been touted as a one-stop security service provider and Mabheni pledged to continue rallying the secretariat to provide the best security service possible onto the market.

“Today’s achievement should spur the Day Night Security service team to continue doing more and reaching further and on behalf of the board I pledge to continue giving the requisite policy direction and guidance towards enhanced growth and professionalism,” Mabveni said.

“Today marks the beginning of a new era, one that borders on excellence and quality service provision and I thank the Standards Association of Zimbabwe for according us this honour,” he said.

Standards Association of Zimbabwe acting director Cosmas Mukoyi commended Day Night Security Services for embracing excellence and encouraged them to continue on that path.

Top gospel musician Michael Mahendere was the toast of the day as he entertained guests with some classy performances of his all-time hits.

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