Zimbabwe’s electoral processes have come under scrutiny since the turn of the century, but chairperson of the Zimbabwe Electoral Commission (Zec) Justice Rita Makarau thinks Zimbabweans need to look beyond the polling booth for answers to the problems in these processes.

In this exclusive interview, Makarau speaks on the contentious issues raised by citizens and the opposition parties on the state of the voters’ roll.

Listen to NewsDay senior reporter Richard Chidza interview Justice Makarau about these and other issues below: