With the world now a Global Village, it is imperative for local players to establish strategic partners that will help them to tap into the diaspora market.
Zimbabwe’s leading commercial bank has launched an exclusive Money Transfer Centre, located at the corner of First Street and Robert Mugabe Road.
The Centre will serve customers who receive money sent through CBZ Bank’s strategic partners, Western Union, World Remit, MoneyGram, Mukuru, HelloPaisa and Xpresslinks.
In an interview with our reporters CBZ Holdings Group Executive Marketing and Corporate Affairs Matilda Nyathi said the launch is in line with the Bank’s thrust to provide fast and reliable service not only to its customers but the nation at large, ‘We looked at the foreign remittances space and realised the amount of time people are spending in queues to collect their funds and a decision was made to intervene by coming up with an exclusive centre to facilitate ease of collection of funds. The service will however still be available at all CBZ Bank branches to increase convenience.
The Centre will operate from 0800hours to 1500hours Monday to Friday, and 0800hours to 1130hours on Saturdays.
Speaking at the opening, Dedrey Mutimutema, Divisional Director Retail Banking remarked. At CBZ, we realise the importance of establishing centres that concentrate on promoting generation of the much needed foreign currency into our country. A critical component in achieving this is providing ease of transacting. This is why we have ensured that our CBZ Money Transfer Centre is adequately resourced to provide world class client experience, and is a one stop shop for money transfers from the diaspora. Our staff here are agile and well trained to ensure clients receive their cash, hassle free and in the least possible time.