BCC launches service delivery targets

By The Standard | Sep. 20, 2017 | 2 Min read

Bulawayo City Council (BCC) yesterday launched the rapid results approach (RRA) programme with a target of a 100 days to improve service delivery, Southern Eye has learnt.

BY TALENT GUMPO/ ALEXIS SIBANDA

Speaking at the launch, acting mayor Nephat Sibanda said the RRA seeks to maintain momentum of achieving results in the shortest possible time and ensuring that teams working on the projects have one goal and focus.

“The approach which was launched by the government last month is a useful tool in ensuring that local authorities address the challenges in water, sanitation, waste management, roads among others,” he said. He said one of the goals that have been set by the government echoes one of BCC’s key projects, Bulawayo Water and Sewerage Services Improvement Projects (BWSSIP).

“One of BWSSIP’s objectives is to see improved households, access to municipal water supply, reduced environmental pollution from raw sewage and improved utility efficiency,” he said.

Town clerk, Christopher Dube said the national goal, which is expected to run up to December 5, seeks to increase access to water and waste services by 10% in the city.

“In brief, the council will use RRA to improve capacity for diagnosing institutional constraints, enhance capacity for project and programme planning and implementation, improve the deliverable results in specific projects and programmes and to strengthen accountability by further enhancing engagement between the council and stakeholders across multiple sectors.”

“The RRA compliments other initiatives such as service level bench-marking, ease of doing business as well as our strategic plan, to ensure the development of Bulawayo through the provision of sound infrastructure and provision of excellent services,” Dube added.