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System upgrade will cause delays: Zimra


THE Zimbabwe Revenue Authority (Zimra) has advised its clients to brace for further delays in the clearing of their goods especially at the country’s ports of entry due to technical hitches being experienced in the upgrading of the Automated System for Customs Data (Asycuda World) which started early this month.


Since May 10, Zimra has been working on upgrading its system to ensure better delivery of services offered online.

“The authority is currently in the process of rectifying these challenges for normal online transactions to continue,” said Zimra.

“Alternative measures have been put in place at all ports of entry and exit to facilitate smooth movement of cargo and reduce inconveniences to our valued clients.”

Asycuda is a web-based system where customs and trader transactions are handled via Internet and/or intranet system designed to help countries automate customs processes on the importation or exportation of goods and compile accurate trade statistics.

The Asycuda system has evolved through technological developments from one version to another until 2001 when the country started using Asycuda version 3.0, better known as Asycuda++.

“Zimra, therefore, urges its clients to approach their respective station managers for any challenges they may encounter in the movement of their cargo during this transitional period,” said Zimra.

Asycuda++ is built in a modular environment and incorporates the Selectivity (Risk Management) Module and Customs Broker Module where clients can register declarations from the comfort of their offices, among other things.

Zimbabwe started using the Asycuda system for all commercial transactions during the 1991 to 1992 period.

Zimra is the first revenue authority in the Comesa region to migrate to Asycuda World and this has drawn a lot of interest from other countries within the region.

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