SINCE 1927 The Institute of Administration and Commerce (IAC) has been offering a variety of professional courses.
The reason is to accommodate various human strengths and weaknesses. Human beings are born onto the earth with different talents. IAC has produced graduates accepted by industry or business, governments and non-governmental organisations.
It is the vision and mission of the Institute of Administration and Commerce has a professional examining board to enhance professionalism in all sectors of the economy by training competent professionals.
The Institute has trained professionals who exhibit the following:
Professionals get the job done. They’re reliable and they keep their promises. If circumstances arise that prevent them from delivering on their promises, they manage expectations upfront, and they do their best to make the situation right. Professionals don’t make excuses, but focus on finding solutions.
Honesty and Integrity
Professionals exhibit qualities such as honesty and integrity. They keep their word, and they can be trusted implicitly because of this. They never compromise their values, and will do the right thing, even when it means taking a harder road.
More than this, true professionals are humble — if a project or job falls outside their scope of expertise, they’re not afraid to admit this.
They immediately ask for help when they need it, and they’re willing to learn from others.
Professionals hold themselves accountable for their thoughts, words, and actions, especially when they’ve made a mistake. This personal accountability is closely tied to honesty and integrity, and it’s a vital element in professionalism.
They also stay professional under pressure. For instance, imagine a customer service employee who’s faced with an irate customer.
Instead of getting upset or angry in return, the employee exhibits true professionalism by maintaining a calm, business-like demeanor, and by doing everything that she can to make the situation right.
Genuine professionals show respect for the people around them, no matter what their role or situation.
They exhibit a high degree of emotional intelligence (EI) by considering the emotions and needs of others, and they don’t let a bad day impact how they interact with colleagues or clients.
Professionals look the part – they don’t show up to work sloppily dressed, with unkempt hair.
They’re polished, and they dress appropriately for the situation. Because if this, they exude an air of confidence, and they gain respect for this.
If you are not yet registered with IAC, come and register in any nine professional courses which are in three categories namely
- lPromotional programmes which include Marketing and Public relations
- lAccounting programmes which include Financial Accounting, Cost and Management Accounting and Corporate Management
- lAdministration programmes which include Office Administration, General Management, Purchasing and Materials Management and Human Resources Management
- lFor more information visit the Institute Of Administration And Commerce at 6 Meredith Drive Eastlea in Harare or Bulawayo Suite 315, 3rd floor, York House. You can log on to our website: www.iac.co.zw or call
04 251301-3, 09 887542.