Zimpost has budgeted $5,1 million for hybrid mail as physical mail volumes have declined, the parastatal managing director Douglas Zimbango has said.
In an interview with NewsDay, Zimbango said the hybrid mail system would allow customers to send electronic mail which would be printed at delivery point.
We have $5,1 million aimed at facilitating this project and buying machinery. We want to make sure we embrace technology so that mail delivery is made easier and convenient. Another similar project is the print-on-demand for which we are in talks with various government departments and other companies so that public forms are issued at Zimpost only as demanded, he said.
Zimbango said Zimpost would soon move away from operating manually.
We ran a pilot project of the front office automation two weeks ago in Harare and now we are moving into the next stage of deployment. This means the front office automation method will begin to take precedence over manual operations, he said.
Zimbango said hybrid mail was a Zimpost strategy to survive the decline of mail volumes.
Last week, Zimpost launched a postal bus that delivers mail to Lupane, Matabisa, Gwayi River, Dete, Hwange en-route to Victoria Falls.
The firm has been struggling as use of physical mail decreased due to use of new technology.